[Tesla]

I don't know where else to put this so please correct me if I'd made a mistake. I ordered some Animal Collective records from their Myshopify, and apparently a company named Sandbag runs the orders? I'd placed the order on March 18, paid for 2-day shipping, and still haven't even received a notification about my order. I also messaged the company 3 days ago and they haven't responded.

Has anybody else dealt with that before? Did I somehow get scammed?

[scrambledgreggs]

I haven't ordered from AC's Myshopify but a company called Sandbag also ran my recent order from Rough Trade, got my vinyl without any problems or delay so it's probably not a scam but maybe some other hiccup. weird that they're not responding to your messages though

[Tesla]

Yeah I figured they were probably legitimate, just confused as to what happened.

[utensilvirus]

Placed an order for the People EP vinyl Monday, received my order today. Showed up on my debit as Sandbag and was shipped from Texas.

[denjanenna]

Check your account to see if they charged you. That site is pretty finicky so I wouldn’t be surprised if your order never even went through. Did you make it to the confirmation page when placing your order?

[Tesla]

I got an email confirming the order, and the money was taken out, so it isn't that.

[denjanenna]

Tesla wrote:

I got an email confirming the order, and the money was taken out, so it isn't that.

ahhhh bummer, not the norm so i hope it’s properly resolved!

[Tesla]

Update: I finally got them to respond by saying I wanted to cornpill the order and they shipped it out before they even notified me about my question lol. It doesn't really make up for the fact that I paid extra shipping for nothing but whatever.