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Has anybody else been having problems ordering from Myshopif
Posted: Fri Apr 05, 2019 5:09 pm
by Tesla
I don't know where else to put this so please correct me if I'd made a mistake. I ordered some Animal Collective records from their Myshopify, and apparently a company named Sandbag runs the orders? I'd placed the order on March 18, paid for 2-day shipping, and still haven't even received a notification about my order. I also messaged the company 3 days ago and they haven't responded.
Has anybody else dealt with that before? Did I somehow get scammed?
Re: Has anybody else been having problems ordering from Mysh
Posted: Fri Apr 05, 2019 6:07 pm
by scrambledgreggs
I haven't ordered from AC's Myshopify but a company called Sandbag also ran my recent order from Rough Trade, got my vinyl without any problems or delay so it's probably not a scam but maybe some other hiccup. weird that they're not responding to your messages though
Re: Has anybody else been having problems ordering from Mysh
Posted: Fri Apr 05, 2019 6:16 pm
by Tesla
Yeah I figured they were probably legitimate, just confused as to what happened.
Re: Has anybody else been having problems ordering from Mysh
Posted: Fri Apr 05, 2019 6:46 pm
by utensilvirus
Placed an order for the People EP vinyl Monday, received my order today. Showed up on my debit as Sandbag and was shipped from Texas.
Re: Has anybody else been having problems ordering from Mysh
Posted: Fri Apr 05, 2019 8:02 pm
by denjanenna
Check your account to see if they charged you. That site is pretty finicky so I wouldn’t be surprised if your order never even went through. Did you make it to the confirmation page when placing your order?
Re: Has anybody else been having problems ordering from Mysh
Posted: Sat Apr 06, 2019 1:10 am
by Tesla
I got an email confirming the order, and the money was taken out, so it isn't that.
Re: Has anybody else been having problems ordering from Mysh
Posted: Sat Apr 06, 2019 1:24 am
by denjanenna
Tesla wrote:
I got an email confirming the order, and the money was taken out, so it isn't that.
ahhhh bummer, not the norm so i hope it’s properly resolved!
Re: Has anybody else been having problems ordering from Mysh
Posted: Wed Apr 10, 2019 8:04 pm
by Tesla
Update: I finally got them to respond by saying I wanted to cornpill the order and they shipped it out before they even notified me about my question lol. It doesn't really make up for the fact that I paid extra shipping for nothing but whatever.